Question 1

What is Clickpad?

Accepted Answer

Clickpad is a Digital Twin Operating System for hotels and commercial buildings. It maps every floor, asset, and system into a live 3D model — then layers in AI-powered maintenance, vendor management, and operations command.

Question 2

What is a digital twin?

Accepted Answer

A digital twin is a live, interactive 3D replica of your physical building. In Clickpad, every asset — HVAC units, elevators, plumbing, fire systems — is mapped to its exact location and linked to its full service history, warranties, and cost records.

Question 3

How does QR + NFC field reporting work?

Accepted Answer

Every asset and location can have a physical QR + NFC tag. Staff scan the tag or tap it with any phone — no app download, no login required. The scan logs a report, inspection, or work order that is geo-tagged, timestamped, and tied to the asset's full service history.

Question 4

What AI features are included in every plan?

Accepted Answer

Every Clickpad plan includes the AI Copilot — an AI assistant that answers questions about your building, drafts work orders, summarises maintenance history, and flags anomalies. Voice work orders and IoT sensor feeds are also included.

Question 5

How quickly can we go live?

Accepted Answer

Most properties are live within a week. The 14-day trial period includes hands-on setup support so your team is fully trained before day one of independent operation.

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