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    Everything you
    need to know.

    Common questions about Clickpad's digital twin platform, AI Copilot, and pricing.

    Clickpad

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    Everything you need to know about Clickpad

    Clickpad is an AI property intelligence platform. It maps every space and asset in your building into a permanent, searchable record — then layers in AI-powered operations, maintenance, and vendor management on top. Every repair, failure, and cost is logged to the asset forever. Works for any property type, from a single hotel to a portfolio of office buildings — and the full history transfers to the next owner when the building sells.

    A digital twin is a live, interactive 3D replica of your physical building. In Clickpad, every asset — HVAC units, elevators, plumbing, fire systems — is mapped to its exact location and linked to its full service history, warranties, and cost records. When something changes in the real world, the twin reflects it.

    Clickpad serves property owners, facility managers, maintenance teams, portfolio leaders, asset managers, tenants, vendors, and executive leadership — all from one platform with role-scoped access. It works across hotels, multifamily, office buildings, retail chains, senior living, hospitals, and more.

    Every plan includes a 14-day onboarding trial with dedicated setup support and live training for your operations team. Our team helps you map your first property, configure your asset registry, and get QR + NFC tags deployed — most clients are fully operational within a week.

    Clickpad works across Hotels, Multifamily, Short-Term Rentals, Office Buildings, Shopping Malls, Gas Stations, Warehouses, Mixed-Use Developments, University Campuses, Hospitals, Retail Chains, Senior Living, Gyms & Fitness, Convention Centers, Parking Garages, and more. If your building has assets to manage, Clickpad can run it.

    Every asset and location can have a physical QR + NFC tag. Staff scan the tag or tap it with any phone — no app download, no login required. Tags can also be placed in public-facing locations: a gas station bathroom, a hotel guest room, a lobby — anyone can scan to report an issue instantly, no account needed. The scan logs a report, inspection, or work order that is geo-tagged, timestamped, and tied to the asset's full service history. It's the fastest path from problem to work order on the market.

    Yes. Tenants and guests submit requests via WhatsApp or SMS — just text a number. No app download, no account creation. Messages are parsed by AI, enriched with asset context, and routed directly into the work order queue with urgency triaged automatically.

    Every Clickpad plan includes the AI Copilot — an AI assistant that answers questions about your building, drafts work orders, summarises maintenance history, and flags anomalies. Voice work orders are supported via an AI voice layer (phone calls transcribed into structured tickets). IoT sensor feeds trigger predictive alerts before failures occur.

    Vendors get a scoped portal — they see only the work orders and asset data assigned to them, nothing else. Property managers can issue scoped access, track bid submissions, approve work, and log job completions. Full accountability with zero system-wide exposure.

    Clickpad connects to BMS (Building Management Systems), CMMS, and ERP platforms via API. It also ingests live IoT and sensor feeds (temperature, air quality, energy, equipment), email and helpdesk ticketing systems, and voice/SMS channels. Data flows both ways — no duplicate entry, no data silos.

    The Operator plan ($299/mo) supports up to 3 properties and 20 users with full AI Copilot, digital twin, asset intelligence, and predictive maintenance. The Portfolio plan ($699/mo) scales to 15 properties with unlimited users, BMS & IoT integrations, and Operations Command dashboards. Both include the 14-day onboarding trial.

    Most properties are live within a week. One client onboarded three full-service hotels in seven days. The 14-day trial period includes hands-on setup support so your team is fully trained before day one of independent operation.

    Clickpad enforces row-level security — every data record is scoped to its organisation. Vendor and contractor access is explicitly limited to assigned work only. Role-based access control applies at the org, property, and location level. All data is encrypted at rest and in transit.
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